Information on JetBlue Travel Bank

Information on JetBlue Travel Bank Image
Updated Jul 31, 2024 9:34 AM EST

Worried about losing money when canceling your non-refundable JetBlue flight? Relax! JetBlue Travel Bank is here to help. This handy feature stores your travel credits, allowing you to use them for future trips. This guide will walk you through everything you need to know to manage and maximize your credits. Let’s dive in!

What is JetBlue Travel Bank?

This tool is a convenient way to manage your travel credits. When you book a non-refundable fare with JetBlue and need to cancel or make changes, the value of your ticket is converted into travel credits. These credits are stored in your Jet Blue Travel Bank, acting like a digital wallet for all future JetBlue adventures.

Here's what you need to know:

  • Your Travel Bank account is automatically created when you first receive JetBlue credits.
  • You will receive two welcome emails—one with your login ID and another with a link to set up your password.
  • The link to create your password expires after 48 hours. If you miss this window, you can reset it using JetBlue's online login look-up form.
  • Use your login ID and password to obtain your Travel Bank account anytime you need to view or use your travel credits.

What Can JetBlue Travel Credits be Used For?

Can Be Used ✅Cannot Be Used ❌
Airfare and taxes on JetBlue-operated flightsAdditional baggage and pet service
Air portion of JetBlue Vacations packagesSeat selection or upgrades
Any increase in airfare when modifying a bookingService fees like phone, GDS bookings and minor
Booking for someone other than the account holderSame-day switches and priority boarding

How to Earn Travel Bank Credits

When you cancel Blue, Blue Extra, Blue Plus, or Mint fares, you receive the value of your ticket as a JetBlue travel credit. You can earn credits by canceling Blue Basic fares, though you'll pay a change or cancellation fee.

If you miss your flight and have a refundable fare, you'll get the fare amount as a Travel Bank credit, not cash back.

FlyO Tip: Remember, canceling Blue Basic fares incurs a $100 fee for flights within North America, Central America, or the Caribbean and $200 for other routes.

How to Access Your JetBlue Travel Bank

Without a TrueBlue Account:

  • Check your email (including spam) from JetBlue.
  • The first email contains your login ID, and the second has your password.
  • Follow the link to create your Travel Bank password.
  • Save your details securely and access your Travel Bank JetBlue account.

With a Linked TrueBlue Account:

  • Log in to your TrueBlue account.
  • Click your initials on the top right corner to see your total travel credits.
  • Select "Travel Bank Credit" from the dropdown to see your Travel Bank statement.
  • If you don't see your credits, check if your TrueBlue and Travel Bank accounts are linked.

How to Use JetBlue Travel Bank

  • Go to the JetBlue website and log into your account.
  • Find and book your flight using the standard procedure.
  • Choose the "Travel Bank" option on the payment screen above the credit card entry field.
  • If you're not a TrueBlue member, sign in to your Travel Bank account when prompted.
  • Decide how much of your Travel Bank credits you want to use for your booking.

Alternatively, you can easily book your flight by calling the JetBlue Travel Bank customer service team at +1-571-378-7016. Just let the agent know you'd like to apply for your travel credits at the time of payment.

How long does JetBlue Travel Bank last?

The expiration dates for travel credits can vary, so it's important to log in to your JetBlue travel credit account and check the statement page for each credit's specific expiration date.

Keep in mind that these expiration dates cannot be extended, so ensure you book your flights or apply them to an existing reservation before they expire.

FlyO Tip: Take advantage of JetBlue's Best Fare Finder to book flights up to 331 days in advance, ensuring you apply your Travel Bank credits before they expire.

Can you Transfer a JetBlue Travel Bank?

While you cannot transfer your Jet Blue Travel Bank credits directly to someone else's account, you can still use them to book flights for friends, family members, or anyone you choose. Simply book a new ticket in their name using your credits.

Just remember that the credits remain in your account and cannot be moved to another person's account.

Maximize Your JetBlue Travel Bank Benefits

While JetBlue Travel Bank credits may not offer a full refund, they provide a flexible way to manage and use your canceled flight funds. The above guide lets you understand how to earn and use them to maximize their value. Remember, your credits have expiration dates, so plan your flights wisely. Need help booking your next trip with your Travel Bank funds? FlyOFinder's reservation team at +1-571-378-7016 is here to assist.

FAQ’s

How to access JetBlue Travel Bank?

Log in to your JetBlue account or use the login details provided in your welcome emails. You can view and manage your credits online.

Can you get your money back from JetBlue Travel Bank?

JetBlue Travel Bank credits can only be used for future JetBlue flights or packages. You can't get a cash refund.

How do I use my JetBlue Vacations credit?

For assistance, contact reservations at +1-571-378-7016. Provide your confirmation code and the last 4 digits of the credit card used for the original JetBlue Vacations booking.

How do I use my JetBlue Vacations credit?

The expiration date for your credits varies. Check your Travel Bank account statement for specific dates and ensure you use them before they expire.

Can JetBlue Travel Bank be transferred?

You cannot transfer JetBlue Travel Bank credits to another person's account, but you can use them to book flights for others.

Can JetBlue travel credits be used on partner airlines?

JetBlue travel credits are only valid for JetBlue-operated flights. They cannot be used for flights with partner airlines, even if you're booking through the JetBlue website.

About the author

Experiences life to the fullest through travel; Elena Porter has been a travel author at FlyOfinder since 2019. She has extensively explored the best of over ten countries, offering unique skills to guide readers in discovering the most remarkable places in each city. Ensuring to provide the best of each destination and make your travel unforgettable.

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