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Turkish Airlines Cancellation Policy

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Published Nov 4, 2020 12:00 AM EST

Turkish Airlines Cancellation Policy

There are uncertainties in every walk of our lives. Everything cannot go as planned. Anyone, at any point in time, can get stuck in such situations where you need to change your pre-planned activities. Turkish Airlines understands it and offers Turkish Airlines cancellation policy to its travelers. If you want to cancel your Turkish Airlines flight reservations, you must have complete information about how Turkish Airlines cancellation policy applies to your reservations.

How Can I Cancel Turkish Airlines Flights?

Turkish Airlines allows its customers the flexibility to cancel their Turkish Airlines flight tickets through different methods, including online cancellation, offline cancellation through calls, through a mobile app, and at the airport counter or ticketing office. You can choose a method at your convenience.

How to Cancel Turkish Airlines Flights Online?

Canceling Turkish Airlines tickets online is easy and simple. You need to visit the official website of the carrier and follow the below steps to cancel your Turkish Airlines flight reservations.

  • On the homepage of the official website, you will find ‘My Trip’ option
  • You can see there all the bookings that you have made with Turkish Airlines
  • Select the one that your want to cancel or modification in the flight date
  • It will lead you to another page where you need to enter your booking ID and passenger last name.
  • If you want to cancel your flight ticket, click on the cancel button

After cancelling your flight tickets, you will get a confirmation message on your email and on your registered mobile number. Once you are completed with the cancellation process online, the applicable refund amount will be credited to the original mode of payment through which the booking was made. Normally, it takes 3-4 business days to get the refundable amount credited back to your account.

How Do I Cancel Turkish Airlines Flights Via a Phone Call?

Turkish Airlines provides you options to cancel your flights via a phone call. If you want to cancel your Turkish Airlines flight tickets you need to call Turkish Airlines customer service number and follow the below steps to get it done.

  • Get connected to one of the Turkish Airlines representatives.
  • Once you get connected, tell them all your concerns.
  • If you want to cancel a flight, give them your booking ID or ticket number of the flight that you want to cancel.
  • They will let you know the cancellation status of your tickets within a few minutes.

Ask about the refund amount that you are supposed to get as refunds if applicable. You will get a confirmation message on your email once your booking is canceled.

Ultimately, you can call FlyOfinder at +1-571-378-7016 to get your Turkish Airlines reservation canceled.

Turkish Airlines Flight Cancellation on Mobile App

The cancellation process through the Turkish Airlines Mobile App is similar to that of online cancellation. You just need to download the Turkish Airlines Mobile App using your smartphone. Once it is done, follow the same steps that are used in canceling flight tickets online. You will get an acknowledgment of your cancellation on your registered email and on your mobile number.

How to Cancel Turkish Airlines Flights In-person?

If the above mentioned remote modes do not work for you, there has always been an offline mode available for you. You can get your Turkish Airlines flights canceled by visiting the reservation counter at the nearest airport to you. You may also find several Turkish Airlines ticketing offices near you to get your request done. Meet the Turkish Airlines representatives over there and let them know your concerns. They will help you in cancelling your Turkish Airlines flight tickets.

What Is Turkish Airlines 24-hours Risk-free Cancellation Policy?

According to Turkish Airlines 24-hours free cancellation policy, customers are allowed to cancel their tickets within 24 hours of their original purchase and will be entitled to get a full refund amount. This is the most convenient way of canceling the tickets without paying any cancellation fee whatsoever.

In order to get a full refund, the customers need to make sure that the ticket is canceled within the 24-hours window of the original booking and the ticket must be purchased seven days or more before the scheduled departure of the flight. Whether you have purchased a non-refundable ticket or a refundable ticket, the cancellation must be made within 24 hours of flight departure for getting a full refund amount. Under this policy, you can also change your flight without paying any change fees. If you are changing your flight within 24 hours from the ticket purchase time, you will not be required to pay any additional amount as a fee. If the new flight is of higher value then you need to pay the excess amount in fares only.

How Can I Cancel Turkish Airlines Non-refundable Tickets?

Turkish Airlines allows passengers to cancel their non-refundable tickets as well. If you cancel a non-refundable ticket, a certain amount as a cancellation charge will be deducted from the original value of your ticket. Note the point that the remaining amount will not be transferred to your bank account. You will get travel credit of the same value as your remainder. You can use these credits in purchasing your future trips with Turkish Airlines. Normally, the validity of such credits will remain active for one year from the issuance of those travel credits. The cancellation fee of a non-refundable ticket varies on the fare type of your tickets.

Cancellation of Refundable Tickets of Turkish Airlines

There is no imposition of cancellation charges if your ticket is refundable. If you cancel a refundable ticket, your entire amount will be credited back to your account. Turkish Airlines will pay the entire amount through the original method of payment that was used when purchasing the ticket. Get in touch with Turkish Airlines, if there is any delay in refunding the amount to your bank account.

Can I Cancel My Award Ticket on Turkish Airlines?

Yes, you can. Award tickets are also eligible for cancellation on Turkish Airlines. An award ticket that is booked using Turkish SkyMiles is eligible to cancel provided the cancellation request is being made at least 72 hours prior to the departure time. A certain amount of $150 will be charged as a cancellation fee on all award tickets. The cancellation fee on award tickets is fixed at $150 regardless, the fare amount and the destinations. However, if you are SkyMiles Platinum or Diamond Medallion member, you are exempted to pay a cancellation fee of $150.

Frequently Asked Questions on Turkish Airlines Cancellation Policy

Q: Can I get a full refund when canceling a non-refundable ticket?
Ans: In general condition, No. But in a few circumstances such as you cancel it within 24 hours of ticket purchase, your flight is canceled by the carrier and you are denied boarding.

Q: How long does Turkish Airlines take to refund?
Ans: It takes 7 working days if paid by card, however, it will be longer if paid by cash or check.

Q: What are my rights if Turkish Airlines cancels my flight?
Ans: If Turkish Airlines cancels your flight, you have the option to change your flight or ask for a refund.

Also, read our blog Turkish Airlines Unaccompanied Flight Policy.

About the author

Experiences life to the fullest through travel; Elena Porter has been a travel author at FlyOfinder since 2019. She has extensively explored the best of over ten countries, offering unique skills to guide readers in discovering the most remarkable places in each city. Ensuring to provide the best of each destination and make your travel unforgettable.

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