United Airlines Cancellation Policy: Everything You Must Know

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By Elena Porter
Updated October 16, 2024 9:14 AM EST

United Airlines allows all passengers to cancel their flight within 24 hours of booking without any cancellation fees.

Are you planning a trip with United Airlines, or do you already have a flight reservation? Whatever your situation may be, understanding the United Airlines cancellation policy is essential. By familiarizing yourself with these rules & regulations, you'll be prepared if your travel plans need to change suddenly.

Whether you've purchased your ticket outright or redeemed MileagePlus miles, here's what you need to know about canceling a United Airlines flight.

What is the United Airlines Cancellation Policy?

According to United Airlines 24-hour cancellation policy, you can cancel any United ticket for free within 24 hours of booking, including non-refundable and group fares. Here are some key points to keep in mind about this United Airlines cancellation policy:

• Most United tickets are technically non-refundable, but there are flexible options available.
• Most ticket types, including Basic Economy, qualify for a full refund within 24 hours of booking.
• Your trip must be booked at least a week before departure to qualify for a refund.
• Cancellations must be done within 24 hours of flight reservations directly through United Airlines.
• Refunds will usually be credited back to your original payment method.
• Refunds will be issued as electronic travel certificates if you booked using a United Gift Certificate.
• Tickets purchased with e-certificates are not eligible for refunds.
• Any FareLock fee paid to hold a reservation is non-refundable.

What Is the United Airlines Cancellation Policy After 24 Hours?

According to the United Airlines cancellation policy, after 24 hours, you can still choose to cancel your flight, but options change. You won't be able to receive a full refund, but you'll get a partial travel credit for future use. Changes to your itinerary are generally not allowed, but you can rebook your trip if needed or required. Make sure to review your specific ticket type for any additional restrictions.

Read More: United Airlines Check-in Policy!

Is There a Cancellation Fee with United Airlines?

United Airlines doesn't charge a cancellation fee if you cancel within 24 hours of the flexible booking period as long as the ticket was purchased at least a week before the scheduled departure.

FlyO Tip: You can redeposit your miles for free when canceling an award ticket. Just remember, no-show passengers incur a $125 fee.

How can I Cancel My United Airlines Flights?

You can easily select to cancel your United flight through various methods. Here's a detailed overview under United Airlines cancellation policy:

Online through a website or App

• Go to My Trips: Log in to your United account and navigate to "My Trips."
• Select "Cancel Flight": Choose the flight you want to cancel.
• Select "Confirm Cancellation": Confirm your cancellation to finalize the process.

After the cancellation process, you will receive options such as a travel credit or a refund.

At the Airport

• Visit the Help Desk: Head to the United Airlines service desk at the airport.
• Provide Information: Share your flight details with the representatives.
• Prepare for Fees: Be ready to pay any applicable cancellation fees.

Travel Agent

• Contact Your Agent: Reach out to FlyOfinder at +1-571-378-7016 for personalized assistance in terms of your cancellation process.
• Request Cancellation: Share all your booking details to start the process.
• Confirm Details: Check for any fees and refund terms with your travel agents.

Learn More: How to Hold Flights Using United Farelock?

Can I Cancel My United Airlines flight without penalty?

Yes, you can easily cancel your United Airlines flight without penalty if done within the 24-hour flexible booking process. After that, a cancellation fee will apply based on your ticket type and destination.

What is the United Airlines Refund Policy?

If you've canceled your United flight and believe you're eligible for a cash refund, here's how to proceed under the United refund policy:

• Fill out the refund form & submit it to determine your eligibility for a full refund.
• Check your refund status quickly on the refund form page.
• The refund offered depends on your ticket type and the reason for cancellation. You must receive a refund using your original or flight credit payment method.
• If you purchased your ticket within the last 24 hours, it may be eligible for our 24-hour booking policy.
• Credit card refunds are generally processed within 7 business days, while all other refunds take up to 20 business days.

If you prefer to speak with a live agent, contact FlyOfinder at +1-571-378-7016.

FlyO Tip: Get a full refund on your Basic Economy ticket by canceling within 24 hours of booking, as long as your flight is at least a week away.

What to Do If United Airlines Cancels Your Flight?

If United Airlines cancels your flight, you have two options to choose from in terms of the United Airlines ticket cancellation policy:

• Accept a Rebooking: You can opt for a new flight rebooking schedule provided by United Airlines.
• Request a Refund: Alternatively, you can request a refund instead of using the rebooking option.

Important Note: Remember that you're not obligated to accept the rebooking; you can always request a refund, no matter what the reason for the cancellation.

Best Tips to Avoid United Cancellation Fee

Read the best tips or strategies that can help you navigate the United Airlines cancellation policies more effectively:

• Cancel Within 24 Hours: Book and cancel within 24 hours for a full cash refund if your flight is a week away.
• Choose Non-Refundable Wisely: Non-refundable tickets after 24 hours don't offer cash refunds; you'll receive flight credit instead.
• Skip Basic Economy: Basic economy fares are not eligible for refunds or future credits. Opt for standard fares for more flexibility.
• Read Fare Rules: Always check the cancellation policy and fare rules before purchasing your ticket.

What is Future Flight Credit?

Future Flight Credits are provided by United Airlines when you cancel a trip or change to a cheaper flight. You can use these credits to book travel on United, United Express, and partner-operated flights through the United website or app.

Additionally, they can be applied to non-ticket items like Economy Plus® seating. Remember, you must use the credits during the initial booking, as they cannot be applied after purchasing your ticket.

Read More: How to Use United Airlines Travel Credits?

Wrapping Up the United Airlines Cancellation Policy

Navigating United Airlines cancellation policy is a straightforward process. Understanding the nuances of ticket types, cancellation windows, and refund options allows you to make informed decisions that save you time and money. Remember, you have the flexibility to cancel your flight within 24 hours for a full cash refund or choose alternative options if you miss that cancelation window. Contact FlyOfinder at +1-571-378-7016 for specialized assistance with your travel plans or cancellations.

FAQ’s

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About the author

Elena Porter

Experiences life to the fullest through travel; Elena Porter has been a travel author at FlyOfinder since 2019. She has extensively explored the best of over ten countries, offering unique skills to guide readers in discovering the most remarkable places in each city. Ensuring to provide the best of each destination and make your travel unforgettable.