Delta Air Lines has halted the provision of in-flight meals on up to 75 of its international flights for the second consecutive day. This precautionary step comes after passengers on a recent Detroit to Amsterdam flight reported consuming moldy chicken, which led to an emergency landing at John F. Kennedy International Airport. Several passengers became ill, prompting Delta to take immediate action.
"Out of an abundance of caution, Delta teams have proactively adjusted our in-flight meal service on a number of international flights," a Delta spokeswoman said, emphasizing the airline's commitment to passenger safety. The airline has apologized for the incident, stating: "This is not the service Delta is known for, and we sincerely apologize to our customers for the inconvenience and delay in their travels."
Delta has launched an investigation to determine the cause of the spoiled food, with Ash Dhokte, Delta's head of onboard service, leading the efforts. He assured staff that "immediate corrective actions have been implemented to avoid recurrence." Dhokte also urged the crew to thoroughly inspect meals before serving, noting that onboard food safety incidents are "extremely rare."
In light of the incident, travel consultant Henry Harteveldt praised Delta's decision, stating, "Delta is taking prudent action. When you have a food scare, you don't want anyone getting sick on a plane." Harteveldt recommended a temporary shift to safer meal options, such as pasta.
As the airline industry faces potential disruptions from a possible strike by major inflight caterer Gate Gourmet, Delta is reviewing strategies to minimize the impact on its operations. The company remains committed to maintaining high safety standards and ensuring passenger comfort.
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